Warranty Information

Generator Factory Outlet Warranty

Generator Factory Outlet is proud to be an authorized retailer for all of the brands we carry. We strive to meet and exceed our customers’ expectations. By being an Authorized Retailer all products we carry come with the full manufacturer’s warranty. All products for sale by Generator Factory Outlet also carry a 30-Day Satisfaction Guarantee. If for any reason the item does not live up to your expectations or perform as it should, simply return the item for a refund, it’s that simple, the way shopping should be.

DuroMax/DuroStar Warranty

All DuroMax/DuroStar Power Equipment warrant the original purchasers to a 3-year Parts Warranty (Residential Use ONLY: Unusually heavy or commercial use is covered for a period of 1-year) in the event of failure due to defects in electrical or mechanical components. Freight on any items submitted for replacement or repair under the Warranty are the responsibility of the equipment owner. This warranty is non-transferable and only valid to the original purchaser.

WARRANTY EXCLUSIONS: The DuroMax/DuroStar Power Equipment warranty does not cover repairs or returns when the fault is: Normal Wear and Tear, Installation Use or Maintenance Services, Cosmetic defects, Accessories, Failures due to acts of God or Natural Disasters, or problems related to/from aftermarket or non-OEM parts.

WARRANTY LIMITATIONS: DuroMax/DuroStar Power Equipment does not claim or hold any obligation to loss of time, freight charges, use of product, or any incidental damages from the use of this product. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.

For full warranty details visit duromaxpower.com

Generac Warranty

2 Year Limited Warranty

Generac Power Systems Limited 2 Year Warranty for Portable Generators: Download PDF

3 Year Limited Warranty

Generac Power Systems Limited 3 Year Warranty for Portable Generators: Download PDF

5 Year Limited Warranty

Generac Power Systems Limited 5 Year (5M) Warranty for Residential and Commercial Standby Generators: Download PDF

For more brand specific warranty information, please refer to each individual brand we carry for their respective warranty information.