Warranty

  1. DuroMax Generator Warranty

    DuroMax

    All DuroMax generators have a 30 day replacement warranty and carry a full 1 year parts warranty. Parts are not charged during the warranty period and freight charges are the responsibility of the customer. Return shipping is the responsibility of the buyer.

    If you have any questions about the DuroMax warranty, you can contact Generator Factory Outlet Customer Service @ 1-800-629-4329 or email to customer_service@generatorfactoryoutlet.com.

  2. DuroStar Generators Warranty

    DuroStar

    All DuroStar generators have a 30 day replacement warranty and carry a full 1 year parts warranty. Parts are not charged during the warranty period and freight charges are the responsibility of the customer. Return shipping is the responsibility of the buyer.

    If you have any questions about the DuroStar warranty, you can contact Generator Factory Outlet Customer Service @ 1-800-629-4329 or email to customer_service@generatorfactoryoutlet.com.

  3. Reliance Controls Warranty

    Reliance Controls

    Manual Transfer Switches for Portable Generators

    Reliance Controls Coporation ("Reliance") warrants the ProTran Manual Transfer Swith ("Switch") to be free form failure to perform as intened due to defects in materials and workmanship for a period of two (2) years from the date of manufacture, provided the Switch has been installed and used in accordance with manufacturer's instructions and has not been subject to misuse, alteration, accident or repair not performed by Reliance. If, within such warranty period, the original purchaser gives written notice to Reliance at the address shown below and the Switch has been proven to Reliance's reasonable satisfaction to be defective, then Reliance at its sole option shall ethier:

    • (i) supply a replacement component(s) for the defective component(s) or
    • (ii) repair or replace the Switch.

    Reliance's obligation is strictly limited to said repair or replacement of the Switch, and Reliance shall not be liable for any incidental, special or consequential damages. The cost of labor to remove or install a replacement component or a Switch is not included in this warranty. The foregoing warranty is exclusive and in lieu of all other expressed or implied warranties of merchantability and fitness for a particular purpose. Reliance strongly recommends that the purchaser seek the advise of a licensed electrician to determine the suitability of this product, and for its proper installation in accordance with all applicable state and local building codes. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

    Panel/Link

    Reliance Controls Corporation ("Reliance") warrants the Panel/Link Manual Transfer Panel ("Panel") to be free from failure to perform as intended due to defects in materials and workmanship for a period of teo (2) years form date of manufacture, provided the Panel has been installed and used in accordance with manufacturer's instructions and has not been subjected to misuse, alteration, accident or repair not performed by Reliance. If, within such warranty period, the original purchaser gives written notice to Reliance at the address shown below and the Panel has been proven to Reliance's reasonable satisfaction to be defective, then Reliance at its sole option shall either:

    • (i) supply a replacement component(s) for the defective component(s) or
    • (ii) repair or replace the Switch.

    Reliance's obligation is strictly limited to said repair or replacement of the Panel, and Reliance shall not be liable for any incidental, special or consequential damages. The cost of labor to remove or install a replacement component or a Panel is not included in this warranty. The foregoing warranty is exclusive and in lieu of all other expressed or implied warranties of merchantability and fitness for a particular purpose. Reliance strongly recommends that the purchaser seek the advise of a licensed electrician to determine the suitability of this product, and for its proper installation in accordance with all applicable state and local building codes. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.

    If you have any questions about the Reliance warranty, you can contact Reliance Controls Customer Service @ (800) 634-6155 or Generator Factory Outlet Customer Service @ 1-800-629-4329 or email to customer_service@generatorfactoryoutlet.com.

  4. Apollo Warranty

    All new and returning customers are invited to research our products. Clients who have previously purchased our products know that Apollo is committed to providing quick, efficient, and friendly customer service. Most of our products feature a one year warranty. Our Parts Team is here to replace or fix your equipment in a timely manner.

    We will repair or replace any part or parts of Apollo equipment for the duration of the warranty period. The Parts Team members are quality service technicians who ensure that all products meet our rigorous performance standards. All units are thoroughly tested to ensure only products of the best quality.

    We will repair or replace any part or parts of Apollo Industrial Power Equipment that are defective in material and / or workmanship for the duration of the warranty period. This warranty is effective to the original retail purchaser for the time period and subject to the conditions provided for in this policy. Transportation charges on parts submitted for repair or replacement under this Warranty must be borne by the purchaser. Labor charges incurred in the diagnosis and or repair of equipment are the responsibility of the purchaser. Please note, batteries are not covered in our warranty.

    THERE IS NO OTHER WARRANTY EXPRESSED OR IMPLIED. INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE WARRANTY IS LIMITED TO ONE YEAR FROM PURCHASE, OR TO THE EXTENT PERMITED BY LAW. ANY AND ALL IMPLIED WARRANTIES ARE EXCLUDED. LIABILITY FOR CONSEQUENTIAL DAMAGES UNDER ANY AND ALL WARRANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION IS PERMITTED BY LAW. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

    The warranty period begins on the date of purchase by the first retail consumer or commercial end user, and continues for the period of time stated in the table above with proof of purchase such as a copy of the original sales receipt. "Consumer use" means personal residential household use by a retail consumer. "Commercial use" means all other uses, including use for commercial, income producing or rental purposes. Once the Equipment has experienced commercial use, it shall thereafter be considered as commercial use for purposes of this warranty.

  5. AllPower Warranty

    All-Power America warrants its power equipment (air compressors, generators, power washers) to be free from defects in materials and workmanship for a period of one year from original date of purchase. We will service and repair product, if not repairable, the product will be replaced under this warranty if found to be defective and it is within the warranty period. This warranty does not apply if:

    • The product has been misused, abused, or improperly maintained as described and instructed in the owner's manual.
    • Repairs are require due to normal wear and tear.
    • Alterations have been made to this product
    • Repairs have been made to the product by a non-authorized person or service center
    • Products used in commercial or rental applications (warranty is only 90 days for commercial or rental use)

    FOR REPAIR OR REPLACEMENT, RETURN THE COMPLETE TOOL WITH WARRANTY CARD AND A COPY OF THE PURCHASE RECEIPT


    For warranty service, please call TOLL FREE 888 896 6881 for the service center nearest you


    All products returned for service or repair must be hand-delivered or sent freight prepaid to the service center or repair facility. Service centers will not accept collect shipments.

    Any implied warranty, including the implied warranties of "merchantability and fitness for a specific purpose", will last only one year from date of original purchase. Under no circumstances shall All-Power America be liable for any indirect, incidental, or consequential damages from the sale of use of the product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

    This warranty gives you specific legal rights and you my also have other rights which vary from state to state.

    If you have questions about warranty coverage, please call All-Power America at 626-961-5640.

TERMS AND CONDITIONS
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